Terms & Conditions

1. About Sairo

Sairo provides information about sourcing, procurement, supplier coordination, product development, quality control and logistics support. You can contact us at enquiries@sairosourcing.com, or at Yam Lung, Tsing Lung Village, Yuen Long, Hong Kong.

2. Website information only

Website content is provided for general information. It does not constitute professional advice, a binding offer, a quotation, a guarantee of product availability or an obligation to accept any project. Although we aim to keep information accurate and current, we do not warrant that all content is complete, error-free or suitable for a particular purpose.

3. Enquiries, quotations and service agreements

Submitting an enquiry does not create a client relationship or a contract. Any indicative pricing, timing, supplier information or feasibility statement is subject to verification and may change. Services will be governed by a separate written quotation, proposal, purchase order, service agreement or other document accepted by the parties. If those documents conflict with these website Terms, the accepted project-specific document will prevail for that project.

4. Your responsibilities

When using this website or submitting an enquiry, you agree to:

• Provide information that is accurate and lawfully supplied.
• Avoid submitting material that infringes intellectual property, confidentiality, privacy or other rights.
• Not interfere with website security, introduce malicious code, scrape the website at scale or use it for unlawful purposes.
• Conduct your own legal, regulatory, commercial and product compliance assessment before placing or approving any order.

5. Intellectual property

Unless otherwise stated, the website design, text, branding, graphics and other original content are owned by or licensed to Sairo and are protected by applicable intellectual property laws. You may view and print reasonable extracts for internal evaluation. You may not copy, republish, modify, distribute or commercially exploit website content without prior written permission.

6. Third-party links and services

The website may contain links to third-party websites or services. They are provided for convenience only. Sairo does not control or endorse third-party content and is not responsible for its accuracy, availability, security or privacy practices. Your use of third-party services is subject to their own terms.

7. Disclaimer and limitation of liability

To the fullest extent permitted by applicable law, the website is provided on an “as available” basis without warranties not expressly stated in writing. Sairo will not be liable for indirect, consequential or special loss arising solely from use of, or inability to use, this website, including loss caused by reliance on general website content or third-party links.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited. Liability relating to an agreed sourcing project will be governed by the applicable project-specific agreement.

8. Privacy

Personal data submitted through the website is handled in accordance with our Privacy Policy and applicable Hong Kong data protection requirements.

9. Changes and availability

We may update this website and these Terms from time to time. We may also suspend or withdraw all or part of the website without notice. The version displayed on this page applies from its stated update date.

10. Governing law and jurisdiction

These Terms are governed by the laws of the Hong Kong Special Administrative Region. Subject to any mandatory law and any dispute procedure agreed in a project-specific contract, the courts of Hong Kong have exclusive jurisdiction over disputes arising from these Terms or use of this website.

11. Contact

Questions about these Terms may be sent to enquiries@sairosourcing.com.